ERIC Number: ED307837
Record Type: Non-Journal
Publication Date: 1988-Aug-20
Reference Count: N/A
A Self-Instructional Course in Student Financial Aid Administration. Module 15: Internal Aid Office Management and Institutional Quality Control. Second Edition.
Washington Consulting Group, Inc., Washington, DC.; Office of Student Financial Assistance (ED), Washington, DC.
The 15th in a 17-module self-instructional course on student financial aid administration (designed for novice financial aid administrators and other institutional personnel) focuses on internal aid office management and institutional quality control. The course provides a systematic introduction to the management of federal financial aid programs authorized by Title IV of the Higher Education Act. The objectives of this module are to help the user describe the major functions of the aid office, recognize the elements that make up fund management, define the term "quality control" in relation to student aid administration, and outline the procedural steps taken in developing an institutional quality control plan. Two sections discuss the following: (1) financial aid office management: roles, processes, and procedures (common factors in aid office operations, fund management, internal aid office management, determining student eligibility, file completion, need determination, and final preparation for packaging, award notification, award disbursement, changes in status, refunds, and repayments, and record maintenance and retention) and (2) institutional quality control (errors in the delivery of student financial aid, quality control, institutional benefits from increasing quality, quality control in a financial aid setting, procedures for developing and implementing a quality control program, and corrective action: controlling critical errors). A pre-test, post-test, glossary, and acronyms are included. Contains five references. (SM)
Descriptors: Administrator Responsibility, Administrator Role, Educational Finance, Federal Aid, Federal Government, Federal Programs, Higher Education, Office Management, Program Administration, Programed Instructional Materials, Quality Control, Student Financial Aid, Student Financial Aid Officers
Publication Type: Guides - Non-Classroom; Tests/Questionnaires
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: Washington Consulting Group, Inc., Washington, DC.; Office of Student Financial Assistance (ED), Washington, DC.
Identifiers - Laws, Policies, & Programs: Higher Education Act Title IV