ERIC Number: ED307563
Record Type: Non-Journal
Publication Date: 1987
Reference Count: N/A
Care Planning, Quality Assurance, and Personnel Management in Long-Term Care Facilities. Final Report.
Patchner, Michael A.; Balgopal, Pallassana R.
Three studies were undertaken to examine topics of care planning, personnel management, and quality assurance in long-term care facilities. The first study examined the formulation and implementation processes of care planning for nursing home residents. The exemplary homes' care planning included the existence of strong care planning leadership, explicit procedures to be followed by care delivery staff, and strong support by administration of the entire care planning procedure. The second study examined effective management procedures in the areas of management approach, staff composition, advertising and recruiting, hiring, personnel records, job analysis and job descriptions, salaries and merit pay plans, performance appraisal, training, staff morale and incentive plans, employee benefits, and terminations and layoffs in six nursing homes with exemplary management. The third study examined quality assurance in six exemplary nursing homes. All six quality assurance programs consisted of organized and reliable procedures to identify needs and problems in service delivery, to formulate corrective plans, to implement the plans, and to evaluate the extent to which the plans achieved the desired outcomes in service delivery. (ABL)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Illinois State Dept. of Public Aid, Springfield.