ERIC Number: ED306523
Record Type: RIE
Publication Date: 1989-Mar
Reference Count: N/A
Stress and Coping among Owners and Managers of Residential Care Facilities.
Walker, Hollie; And Others
Stress and burnout are common in the caregiving professions. Stress negatively affects both the caregivers and patients. In order to help caregivers deal with stress effectively and to improve the care in residential care facilities, it is essential to learn more about the particular stressors that managers of such facilities experience. In this study, owners and managers of residential care facilities were surveyed to find out how much stress they experienced and how they coped with it. Data were gathered from 175 National Association of Residential Care Managers members. Lifestyle and personality traits were assessed to see how they affected perceived stress and career satisfaction. High levels of perceived stress as well as high levels of job satisfaction were found. No differences were found between male and female managers. The most common coping strategies were to bury one's feelings, to concentrate on what to do next, to stand one's ground, and to talk to someone about the problem. The negative correlation between perceived stress and job satisfaction suggests that emotional satisfaction that comes from serving their clients may be an uplift that compensates for the negative aspects of stress experienced by respondents and that other researchers failing to find such compensation should consider measures of job satisfaction as well as measures of health. (ABL)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the American Society on Aging (35th, Washington, DC, March 18-21, 1989). For related document, see CG 021 656.