ERIC Number: ED304145
Record Type: RIE
Publication Date: 1988-Jul-10
Reference Count: N/A
Leadership in Libraries--Feedback as Communication.
Wright, Dianne H.
This paper focuses on the role of feedback in effective communication and ways in which feedback can assist library managers at all levels in performing their role as leaders. The various kinds and sources of feedback are discussed, and the relationship between feedback and goal setting are considered, as well as the effects of goal setting and feedback on satisfaction and performance. The role of feedback in library personnel evaluation is described, and guidelines for feedback to employees are provided. Two problems concerning performance appraisal in libraries today are identified: inadequate time and preparation for the supervisor to provide feedback, and the frequency of appraisals. The effect of feedback on self-confidence is examined, and a discussion of the importance of feedback in library management concludes the paper. (22 references) (MES)
Publication Type: Information Analyses; Opinion Papers; Speeches/Meeting Papers
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: N/A
Note: Paper presented at the Library Administration and Management Association President's Program at the Annual Convention of the American Library Association (New Orleans, LA, July 10, 1988).