ERIC Number: ED302895
Record Type: RIE
Publication Date: 1988-May
Reference Count: N/A
Using Participatory Management in a Traditional Environment.
Tavarone, Antonia R.
This paper describes the use of a participatory management process in an older, public-sector bureaucracy with an extremely traditional, hierarchical, and entrenched culture. Into this culture, two separate projects were introduced: an employee involvement program using the quality circle concept and a task force that would design and implement an innovative operations system. The first section briefly describes how the task force was formed and what happened. The second section describes the outcome of the task force and the measures that were used to evaluate the outcome. The third section describes the results of a naturalistic inquiry in which the elements of the success of the task force process are examined in depth. The fourth section discusses some implications of the success of the task force. Appended are 7 references. (SI)
Publication Type: Speeches/Meeting Papers; Reports - Evaluative
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the American Evaluation Society (New Orleans, LA, October 26-29, 1988).