ERIC Number: ED299408
Record Type: RIE
Publication Date: 1988-Aug
Reference Count: N/A
Federal Workforce. A Framework for Studying Its Quality over Time. Report to the Chairman, Committee on Post Office and Civil Service, House of Representatives.
General Accounting Office, Washington, DC. Program Evaluation and Methodology Div.
The General Accounting Office (GAO) examined the feasibility of assessing the quality of the federal civilian work force, focusing on professional and administrative staff. The agency developed a measurable definition of quality centered on attributes of the individual and the match of the individual's capabilities to the needs of the job. It examined agency personnel data to see whether indicators of quality pertinent to this definition were readily available and found that they were not. The GAO then developed proposals for new data gathering that would permit policymakers and others to obtain answers to specific common questions about the quality of those entering and leaving the professional and administrative work force and about changes in overall quality across time. The GAO recommends that Congress authorize a continuing program to assess work force quality based on the framework developed during the study. (KC)
Descriptors: Ability, Administrators, Adults, Employment Qualifications, Evaluation Criteria, Evaluation Methods, Federal Government, Government Employees, Job Performance, Personnel Evaluation, Quality Control
U.S. General Accounting Office, P.O. Box 6015, Gaithersburg, MD 20877 (first five copies free; additional copies $2.00 each; 100 or more: 25% discount).
Publication Type: Reports - Evaluative
Education Level: N/A
Authoring Institution: General Accounting Office, Washington, DC. Program Evaluation and Methodology Div.