ERIC Number: ED296161
Record Type: RIE
Publication Date: 1988-Apr
Reference Count: N/A
AMSCO Culture Survey: Base Data for Quality and Productivity Programs. Training and Development Research Center Project Number Twenty-Four.
Swanson, Richard A.; Sleezer, Catherine M.
The AMSCO culture survey instrument was developed to obtain specific information about the changing employee values resulting from the implementation of the new quality programs at AMSCO, Rice Lake, Wisconsin. The culture dimensions measured in the survey included job evaluation/job satisfaction, work efficiency, training and development, communication, management effectiveness, and view of the organization. Company-wide average ratings on each of the six dimensions were all very close to the 2.5 midpoint of the 1-to-4 point rating scale and had very small differences. Of these differences, the most positive (2.73) average rating was the view of the organization, and the area needing the most attention (2.43) was training and development. Although there was no clear-cut employee perception of excellence and satisfaction, there was also no clear-cut perception of disarray or dissatisfaction. Of the 60 items on the survey, only 7 agreement items reached or exceeded the 3.0 clear point of agreement and only 2 disagreement items reached the 1.0 point (2.0 was a clear point of disagreement). Average employees wanted to work for AMSCO and felt that they and their departments were important. Unfortunately, results indicated that an AMSCO grapevine existed that carried false information. Data is illustrated in numerous bar charts and the survey instrument is included. (YLB)
Publication Type: Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: Minnesota Univ., St. Paul. Dept. of Vocational and Technical Education.