ERIC Number: ED295856
Record Type: RIE
Publication Date: 1987
Reference Count: N/A
A Suggested Teacher's Guide to the Consumer's Resource Handbook.
Knauer, Virginia H.; Steeves, Robert F.
Designed to be used in conjunction with the "Consumer's Resource Handbook" (CRH), this teacher's guide features teaching units, sources of information, and follow-up learning activities. It is written primarily for secondary level students but can be adapted for elementary and postsecondary classes. Unit 1 addresses how to seek purchasing information, and unit 2 describes the steps in effective complaint handling. Objectives and activities are outlined for both units, and a sample complaint letter is included. Sources of consumer assistance are described and include: (1) corporate consumer contacts; (2) automobile manufacturers; (3) better business bureaus; (4) trade associations and industry third-party dispute resolution programs; (5) state, county, and city government consumer offices; (6) federal offices; (7) libraries; (8) media programs; (9) occupational and professional licensing boards; (10) small claims courts; (11) legal aid and legal services; (12) lawyers; (13) consumer credit counseling services; (14) the "Consumer Information Catalog"; and (15) private and voluntary consumer groups. (JHP)
Descriptors: Consumer Education, Economics Education, Elementary Secondary Education, Information Sources, Instructional Materials, Learning Activities, Postsecondary Education, Resource Materials, Resource Units, Units of Study
Consumer Information Center, Dept. 580T, Pueblo, CO 81009.
Publication Type: Guides - Classroom - Teacher
Education Level: N/A
Audience: Teachers; Practitioners
Authoring Institution: Office of Consumer Affairs, Washington, DC.; Executive Office of the President, Washington, DC. Office of Special Advisor to the President.
Note: For related document, see ED 290 685.