ERIC Number: ED289252
Record Type: RIE
Publication Date: 1987
Reference Count: N/A
Conflict! A Conversation about Managing Differences.
This guidebook uses a question and answer format to recommend ways by which principals can manage 48 "conflict points" that often occur in a school setting. A preface describes conflicts as being natural and pervasive in the secondary school context. Although the principal is regarded as the responsible agent to reduce dissonance, the challenge for principals becomes one of managing differences effectively. Principals should begin by viewing every conflict as an opportunity to improve a relationship or to enhance a service, for conflict is a precursor of productive change. (CJH)
Descriptors: Administrator Attitudes, Administrator Guides, Administrator Responsibility, Conflict Resolution, Elementary Secondary Education, Interpersonal Communication, Leadership Styles, Organizational Communication, Principals
Publication Sales, National Association of Secondary School Principals, 1904 Association Drive, Reston, VA 22091-1598 ($3.50; quantity discounts).
Publication Type: Guides - Non-Classroom
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: National Association of Secondary School Principals, Reston, VA.