ERIC Number: ED288641
Record Type: RIE
Publication Date: 1986-Dec-15
PhoneFriend Evaluation Report.
Youngblade, Lise; Harris, Vicki
An evaluation was made of the PhoneFriend program at State College, Pennsylvania--an after-school phone-in service designed as a "friend-in-need" outreach service for children 5 through 13 years of age. The evaluation specifically investigated the extent to which PhoneFriend provided information and support to children at home alone after school and the extent to which the service provided a viable after-school service for parents. An additional focus of the evaluation was to assess the extent of the community's awareness of the program. Adult subjects, listed in the Pennsylvania State University faculty and staff telephone directory, were contacted by campus mail. When possible their children were surveyed by telephone. A total of 80 parents responded to the survey questionnaire and 37 of their children were interviewed. Data suggested that PhoneFriend has been successful in providing a valuable and greatly appreciated service to parents and children in the university community. The overwhelming majority of parents and children surveyed were familiar with PhoneFriend and, in general, were pleased with the service. It is concluded that PhoneFriend has recognized and acted upon an important community need in an effective, efficient manner that has completely satisfied its target audience. Six tables provide detailed results; parent and child survey intruments are appended. (RH)
Descriptors: After School Programs, Childhood Attitudes, Community Services, Higher Education, Information Networks, Latchkey Children, Parent Attitudes, Program Evaluation, Questionnaires, School Community Relationship
PhoneFriend, Inc., P.O. Box 735, State College, PA 16804 ($10.00).
Publication Type: Reports - Evaluative
Education Level: N/A
Authoring Institution: PhoneFriend, Inc., State College, PA.