ERIC Number: ED286037
Record Type: RIE
Publication Date: 1987-May
Reference Count: N/A
Auditing Training and Development. Training and Development Research Center. Project Number Nineteen.
Murphy, Brian P.; Swanson, Richard A.
Although there are many reasons to evaluate training and development (T & D) programs, it is often time-consuming and expensive to do so. However, evaluations can be conducted by an auditing approach. The auditing approach to evaluating T & D offers three advantages. Auditing is quicker and less expensive than traditional methods, and it uses a format that is easily understood by managers. Auditing can be used to pinpoint areas where further examination is warranted. Repeated auditing also serves as an incentive for producing high quality T & D efforts. One form of T & D auditing is a third-party evaluation based on critical questions and samples of information that fall into five categories: compliance, process, operations/financial, trainees, and business results. The audit process requires six steps: (1) establish objectives for each category of the audit; (2) describe what the auditor expects to find; (3) determine data collection procedures; (4) collect data samples; (5) report what was found in relation to expectations; and (6) write and report conclusions. Auditing's greatest value to the organization is in providing an unbiased third-party view of how, when, and where T & D contributes to the organization. (A summary of an audit of a supervisory training program in a manufacturing firm is provided as an example.) (KC)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Minnesota Univ., St. Paul. Dept. of Vocational and Technical Education.