ERIC Number: ED283046
Record Type: RIE
Publication Date: 1987
Reference Count: 0
In the Year 2020. Secretary Speakout '87.
Professional Secretaries International, Kansas City, MO.
In preparation for Secretary Speakout '87, a 50-statement questionnaire was sent to 2,000 randomly selected members of Professional Secretaries International, the National Association of Legal Secretaries, the National Association of Educational Office Personnel, and the National Association of Rehabilitation Secretaries. Respondents were asked to evaluate their perceptions of secretarial duties, office structure, company responsibilities, office environment, and status of the profession in the year 2020. Six hundred questionnaires were tabulated by computer and analyzed. Some of the results were as follows: (1) secretaries foresee themselves as managers of information with desktop publishing responsibilities and strong interpersonal skills; (2) many traditional secretarial duties will be performed by voice-activated computers; (3) secretaries think that employees will be trained by videotape, all secretaries will have personal computers, and dictation and transcription will be obsolete; (4) they disagree on whether offices will be paperless, whether teleconferencing and videoconferencing will replace face-to-face meetings, and whether secretaries will work at home; (5) respondents are divided on what they think the company should provide and what it will provide in such areas as day care, profit-sharing, and executive perquisites for secretaries; (6) secretaries think that problems with drugs, alcohol, and sexual harassment will still exist in the workplace and that automation would not be a panacea for productivity; and (7) professional status for the secretarial field is the top priority of two-thirds of the respondents, although less than half agree that a college education should be required for secretaries or that secretaries should be certified. (KC)
Publication Type: Reports - Research
Education Level: N/A
Authoring Institution: Professional Secretaries International, Kansas City, MO.