ERIC Number: ED282105
Record Type: RIE
Publication Date: 1984
Reference Count: 0
Untying the Knots. An Approach to Problem Solving. The WorkForce Series for Small Businesses.
National Child Labor Committee, New York, NY.
This guide presents an approach to problem solving for managers who work with young or entry-level workers in small businesses. The guide is designed to help managers (1) distinguish between a behavior problem and a performance problem; (2) balance positive and negative factors to make the changes they want; (3) devise solutions that will work for them; and (4) use discipline constructively to change behavior. The guide uses case studies to illustrate the points of the problem-solving strategy. Key points are summarized at the end of the booklet, and a review quiz with answers is provided. A list of suggested resources completes the guide. (KC)
Descriptors: Case Studies, Discipline, Dismissal (Personnel), Employer Employee Relationship, Employment Problems, Entry Workers, Management Development, Personnel Management, Problem Solving, Small Businesses, Youth Employment
National Child Labor Committee, 1501 Broadway, Suite 1111, New York, NY 10036 ($3.00; set--$15.00).
Publication Type: Guides - Non-Classroom
Education Level: N/A
Authoring Institution: National Child Labor Committee, New York, NY.
Note: For other guides in series, see CE 047 376-379.