ERIC Number: ED282101
Record Type: RIE
Publication Date: 1984
Reference Count: 0
Do You Hear What I Hear? Communicating with Young Workers. The WorkForce Series for Small Businesses.
National Child Labor Committee, New York, NY.
This guide presents ideas on communication for managers who work with young, entry-level workers in small businesses. The guide is designed to help managers (1) understand how perceptions of the same message differ; (2) recognize barriers to good communication and ways to eliminate them; and (3) construct messages so that they will be understood clearly. The guide uses case studies to illustrate the communication process and how it can go awry. Key points are summarized at the end of the booklet, and a review quiz with answers is provided. A list of suggested resources completes the guide. (KC)
Descriptors: Business Communication, Case Studies, Communication Problems, Communication Skills, Employer Employee Relationship, Employment Problems, Entry Workers, Inferences, Language Skills, Management Development, Personnel Management, Small Businesses, Youth Employment
National Child Labor Committee, 1501 Broadway, Suite 1111, New York, NY 10036 ($3.00; set--$15.00).
Publication Type: Guides - Non-Classroom
Education Level: N/A
Authoring Institution: National Child Labor Committee, New York, NY.
Note: For other guides in series, see CE 047 377-380.