The goal of the Case Decision Project (CDP) was to develop a method to improve the efficiency and effectiveness of program management in child protective services in Texas. At the onset of the project, workers across the state had no uniform method of obtaining case information. Therefore, an automated case investigation system was developed. Development of the system involved the identification of data items needed for making decisions about child abuse and neglect investigations, creation of a manual case investigation workbook, and creation of an automated case investigation support system that also provided a foundation for case planning. The two latter components, the manual and the system, were designed to function independently as an investigation documentation system, or to be used jointly as a more comprehensive system. This process evaluation of the CDP contains a narrative description of activities, events, and issues relevant to establishing the project and achieving its objectives. Comprising most of the report, appendices provide copies of the Case Investigation Decision Support System (CIDSS) workbook, the CIDSS training manual, the CIDSS pilot status report, guidelines for CIDSS data storage and retrieval, CIDSS data entry screens, and a list of project utilization and dissemination activities. (RH)