This student workbook contains two instructional units, the first dealing with using the telephone and the second dealing with conducting a meeting and making a speech. Addressed in the unit on telephone usage are using the telephone directory, placing a call, answering the telephone, and taking messages. The unit on conducting a meeting and making a speech includes materials about organizing a club or group, conducting club meetings and activities, developing a constitution or by-laws, being a good club officer, preparing and delivering a speech, and understanding the communicative value of nonverbal signs. Each unit includes some or all of the following: an introduction, a list of skills that students will have mastered after completing the unit, a unit outline, vocabulary exercises, and passages of instructional text with related student activities. (MN)