This instructional module on listening and the older adult is one in a block of 10 modules designed to provide the human services worker who works with older adults with basic information regarding the aging process. An introduction provides an overview of the module content. A listing of general objectives follows. Two sections present informative material on each of the two objectives. Topics are the importance of listening and how to listen. Other contents include a summary and listings of selected readings and additional resources. (YLB)