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ERIC Number: ED273522
Record Type: RIE
Publication Date: 1985
Pages: 31
Abstractor: N/A
Reference Count: 0
Organizational Culture and Conflict Resolution: A Study of a Greek Lettered Social Organization.
Schnell, James
This field study suggests that there exists a direct relationship between an organizational culture and the conflict resolution communication approaches used within the organization. A collegiate greek lettered organization was chosen for study due to the strong identity such organizations generally promote. The organizational culture is defined through description of organizational culture elements such as: environment, values, heroes, rites and rituals, and the cultural network. The described culture is then used as a perspective from which the conflict resolution communication is interpreted. While voting was the established procedure for conflict resolution and decision making, an informal hierarchy of influence existed. Factors determining this influence are: physical size, a good wit, length of association, and office held in the fraternity. The one extensive period of contact with the fraternity was from March 1980 to August 1983. (SO)
Publication Type: Opinion Papers; Reports - Descriptive
Education Level: N/A
Audience: Researchers
Language: English
Sponsor: N/A
Authoring Institution: N/A