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ERIC Number: ED273101
Record Type: RIE
Publication Date: 1986
Pages: 7
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: N/A
An Employer Needs Assessment.
Becker, Aliza; And Others
Passage, v2 n2 p56-61 Sum 1986
A Chicago vocational English language training program (VELT) conducted a needs assessment survey of employers of limited-English-proficient (LEP) workers in assembly, packing, shipping, janitorial and housekeeping, machine operation, and food preparation jobs. The purposes of the survey were to determine: (1) the employers' methods of obtaining job applicants (walk-ins, personal recommendations from staff, social service agency referrals, want ads, school job postings, union pool, and others); (2) employers' criteria for selecting and hiring LEP workers (personal recommendation, previous job application, previous U.S. work experience, native-country work experience, and others); and communication problems on the job (following directions, obeying safety regulations, understanding company policy, relations with other employees, reporting problems on the job, absenteeism/tardiness without notification, and failure to ask if something is not understood). The results were used to identify language competencies needed for obtaining and retaining jobs, to select realistic work situations for contextualizing VELT training, and to focus on areas of communication likely to cause problems in the workplace. The survey questionnaire, findings, and conclusions in each area are presented and discussed. (MSE)
Publication Type: Reports - Research; Tests/Questionnaires; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A