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ERIC Number: ED272944
Record Type: Non-Journal
Publication Date: 1986-May
Pages: 33
Abstractor: N/A
Reference Count: N/A
Additional Findings on Differences between Brazilian Men and Women Managers in Their Managing of Conflicts with Employees.
Todd-Mancillas, William R.; Rossi, Ana Maria
A study was conducted to amplify previous research efforts concerned with the identification of similarities and differences between Brazilian men's and women's managerial communication behaviors. Previous findings have indicated that, in contrast with American managers, Brazilian men and women managers were more likely to use power to resolve disputes with employees. Subjects, 40 men and 40 women in middle- and top-management positions in Porto Alegre, Brazil, were asked to read a packet of four scripts describing various problems that a manager might have with an employee or another manager of equal status as themselves. Four versions of each script were used, matching all possible combinations of men and women managers with men and women employees. (Copies of these scripts--in both English and Portuguese--are appended). After reading the scripts, the subjects were individually interviewed to determine how they would resolve the problems. Results showed that Brazilian men were more likely to use power (threats and negative sanction) when resolving disputes with female managerial-level employees, but to use communication (negotiation) when resolving disputes with male managerial-level employees. Brazilian women managers reported no preference for using communication, power, or a combination of the two in resolving conflicts, and the sex of the employee made no difference in their behavior. No such similar findings were found in an earlier study of American male and female managers. (FL)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Brazil; United States