Aimed specifically at Catholic institutions, this booklet provides guidelines for recruiting and using volunteers in organizational development efforts. The booklet discusses 21 ideas of interest to those who use volunteers in their programs. Topics covered in these 21 short sections are the following: history of volunteerism in America, volunteers and development, importance of volunteers, volunteers--a complement to paid staff, sources of volunteers, inservice of volunteers, "use me or lose me," rights of volunteers, rights of staff, committee work, specific committee assignments, organizing meetings for increased volunteer involvement, common operational ground rules, remembering your people, chief executive officer and volunteers, assignment of tasks, listening, obtaining confidence, associates plan, communication with volunteers, a gift of time, recognition, and ways of recognition. Appended to the guide are a checklist for using volunteers, a volunteer appreciation program, and a brief bibliography. (KC)