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ERIC Number: ED265584
Record Type: RIE
Publication Date: 1985-Nov
Pages: 33
Abstractor: N/A
Reference Count: 0
A Reconceptualization of Empathy and Its Role in Interpersonal Communication.
Broome, Benjamin J.
Although the role that empathy plays in communication transactions is an important one, there is a great deal of confusion surrounding that term as it is used in the field of communication. Empathy may be best defined as a process consisting of 3 stages: (1) decentering, which requires a shift in focus or multiple perspectives; (2) role-taking, which consists of perceptual and conceptual processes and the affective state; and (3) communication, which is nonevaluative, problem oriented, and receptive, and indicates commitment. Characteristics of the empathic process include viewing it as a series of successive approximations, requiring the integration of cognition and affect, making possible the bridging of differences, and being influenced by variables in the communication process. Understanding the empathic process is an important part of being able to deal with differences people encounter throughout their lives. (DF)
Publication Type: Information Analyses; Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A