ERIC Number: ED265481
Record Type: RIE
Publication Date: 1985-Apr
Reference Count: 0
Volunteer Motivations and Rewards: Shaping Future Programs.
Volunteerism is increasing today and helps to fill in the gaps created by funding and staff cutbacks in service-oriented agencies. It is critical not only to recruit new volunteers but to retain volunteers. This study examines hospice volunteers for motivation and rewards. Previous studies have found motivations to include altruism and self-actualization and rewards to include social interaction and recognition. Forty hospice volunteers (29 females and 11 males) completed a questionnaire and Rotter's Internal-External Locus of Control Scale. Participants were asked what kinds of activity they performed and their primary reason for volunteering. Fifty-two percent cited inner-directed reasons indicating personal interest or benefit. Thirty-eight percent cited other-directed reasons indicating concern for others. Other respondents combined inner- and other-directed reasons or did not cite reasons. The hospice volunteer directors were questioned about rewards. Rewards included certificates of appreciation, banquets, service pins, bookmarks, free meals, and free parking. Little relationship was found between volunteer motivations and reward structure. Agencies could be more creative by taking into account the needs and talents of the volunteers when creating job descriptions and roles thereby probably reducing volunteer burnout. It is also probable that supervision as needed over and above the supervision regularly supplied provides the support, encouragement and rewards most valued by these volunteers. (ABL)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Conference of the American Association for Counseling and Development (New York, NY, April 2-5, 1985).