ERIC Number: ED264619
Record Type: Non-Journal
Publication Date: 1985-Oct-12
Reference Count: N/A
Differences between Brazilian Men and Women Managers in Their Managing of Conflicts with Employees.
Rossi, Ana Maria; Todd-Mancillas, William R.
A study was conducted to compare Brazilian men and women managers' preferences for using communication versus power-centered strategies when resolving employer/employee disputes. Subjects were 40 men and 40 women in middle and top-management positions. Each manager read a packet of four scripts describing various problems that a manager might have with an employee or fellow manager. Results showed no evidence in any of the scenarios that either men or women managers intended to behave differently toward male than toward female employees. Analysis of two of the scripts indicated that Brazilian men and women managers did not differ significantly in the ways in which they would attempt to resolve disputes with employees who were disgruntled because they were being asked to do something not in their job descriptions. Male and female managers were nearly equally divided in their preferences for using communication, power, or some combination thereof in attempting to resolve disputes with employees. Brazilian women were somewhat more likely than men to use some form of communication when attempting to resolve disputes with employees who had apparently violated chains of command. However, both men and women managers identified power as the preferred mechanism for resolving this particular dispute. Appendices include all four scripts (in both English and Portuguese), examples of the three response modes, and six tables showing the study data. (HTH)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers - Location: Brazil