ERIC Number: ED264000
Record Type: Non-Journal
Publication Date: 1985-Sep-30
Reference Count: N/A
Child Protective Services Case Management Project. Final Report: Innovations in Protective Services.
Texas State Dept. of Human Resources, Austin.
One of seven reports in the Innovations in Protective Services series, this document reports on the development of a model of case management that clarified what is expected from Child Protective Service (CPS) specialists. By conducting a literature review, studying the role of the CPS case manager, and developing a case management model, the Case Management Project attempted to eliminate misunderstanding of CPS caseworkers' role. The review of the social work literature substantiated the fact that confusion exists about CPS caseworker roles. The survey asked physicians, attorneys, foster parents, teachers, and caseworkers to identify which of eight roles CPS workers performed and skills needed by protective service workers. Responses varied markedly among groups of respondents. The model presumes that there are three main roles in CPS work: case manager, caseworker, and case specialist. Each role should be assumed by a different member of a "case team." The three team members are ultimately responsible to a supervisor of case services. These four people make up the case team and handle cases as they are assigned to a CPS unit. Each of the three specialists takes the same role with each case assigned to the team. A paper summarizing the findings of the literature review, a paper summarizing the survey's results, and the proposed case management model are appended. (RH)
Publication Type: Reports - Research; Information Analyses
Education Level: N/A
Sponsor: Office of Human Development Services (DHHS), Washington, DC.
Authoring Institution: Texas State Dept. of Human Resources, Austin.