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ERIC Number: ED261447
Record Type: RIE
Publication Date: 1983
Pages: 11
Abstractor: N/A
Reference Count: 0
Improving Oral Communication Skills in the Basic Business Communication Course.
Clarke, Lillian Wilson
Recent studies show that training in oral communication skills is one of the primary needs of industry. Among those skills are listening, persuading, and instructing. One reason that oral communication skills are becoming increasingly important is that business, industrial, and government organizations are larger and more complicated than they were 20 or 30 years ago so that employees must work together with more and more people. Another is that the diversity in the American work force requires that one be a skilled communicator. Business educators can implement a number of strategies in their basic business communication classes to make oral communication an integral part of their classes. First, students should be encouraged to talk in class as early as the first meeting. Second, students should give short presentations to the class as it progresses through its first weeks, although these do not necessarily have to be assigned letter grades. Third, grades should be given on formal oral presentations during the final weeks of class. Fourth, one of the short presentations should be videotaped and evaluated by peers. Fifth, listening skills should be incorporated as an important part of oral communication. Finally, teacher's lesson plans should allow for impromptu speaking opportunities. These strategies will improve a basic business communication course by making it more exciting and significant. (DF)
Publication Type: Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A