ERIC Number: ED261419
Record Type: RIE
Publication Date: 1985-Aug-10
The Search for Multi-Methodological Approaches to Empathic Communication Development.
Gordon, Ronald D.
As yet there is no comprehensive, systematic, demonstrably effective program for maximizing empathetic communication behaviors. What is needed are theories, concepts, and methods that would provide for such learning. One avenue of approach is to search for models and metaphors that would allow for an encompassing comprehension of empathy and empathic communication--moving away from traditional frameworks that anchor empathic notions on the concept of dialogue. Another avenue of approach is to recognize empathic communication as a multichannel process, involving both verbal and nonverbal messages and cues. A final avenue of approach is to study high empathic communicators to determine what philosophies underlie their empathic behavior, and thereby provide effective role models. Of course these three approaches only scratch the surface of what might be done in the exploration of emphathic communication development. Since it is clear that empathy is a multidimensional cognitive-affective-social macroprocess, nothing less than multimethodological approaches are likely to suffice. (HOD)
Publication Type: Opinion Papers; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Conference of the World Communication Association (Honolulu, HI, August 10, 1985).