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ERIC Number: ED260221
Record Type: Non-Journal
Publication Date: 1985-Jun
Pages: 64
Abstractor: N/A
Reference Count: N/A
Forecasting the Financial Benefits of Quality-Based Electronics Manufacturing Training. Training and Development Research Center: Project Number Eight.
Prifrel, Robert J.; And Others
The validity of the Training Benefit Forecasting Method (TBFM) in a quality-based electronics manufacturing organization was studied. Participants were approximately 75 people involved in the manual production of circuit boards in a division of Control Data Corporation. Five training options to reduce the number of defects produced during manufacture were reviewed: no training, unstructured, semistructured, structured, and commercial. Data collection using the TBFM had two phases. The first was to collect and calculate the actual data--costs, performance values, and benefits. The second phase was data generation by the forecasters who independently forecasted the costs, performance values, and benefits for each training option. Forecasters were middle managers, first line managers, and training people. The researcher and forecasters found the TBFM is adaptable to a quality orientation, but assistance in the form of a consultant or written users' guide is needed. Results of three of four forecasters indicated a structured in-house training program was of greatest financial benefit, while results of the researcher and another forecaster did not. The study demonstrated first line managers and trainers with no regular financial accounting responsibility can not use the TBFM as it exists. (Appendixes include worksheets, a journal article, and analysis results.) (YLB)
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: Minnesota Univ., St. Paul. Dept. of Vocational and Technical Education.