ERIC Number: ED259360
Record Type: RIE
Publication Date: 1984-Apr
The Performance-Appraisal Interview: An Alternative to Simulation.
Offering instruction in performance appraisal (PA) skills as well as in selection interviewing contributes to business communication students' potential for finding the most appropriate job and keeping it. Students and faculty can benefit from the recognition that in appraisals of performance effective communication behavior is a key indicator of success on the job. Employee interpersonal communication skills are cited as among the top factors influencing a high performance rating. One of the most prevalent approaches to training for the PA is the case study exercise. However, its weaknesses create problems for students in identifying with the content and the process of the PA. A reality based approach can overcome these weaknesses by creating a one-on-one correspondence between the appraisal process as it occurs in business and industry and the assignment administered in class. This necessitates a two-part assignment: the informational interview related to the profession of the student's choice, and the PA interview. Students submit tapes of their informational interview for review, and then undergo a performance evaluation with the instructor. While this method requires a great deal of time, students in these interviews generate a higher degree of commitment than students who role-play in case studies. The assignments can often be more relevant for students than their courses, and the informational courses and interview allow them to establish job contacts. (HTH)
Descriptors: Business Communication, Case Studies, Class Activities, Education Work Relationship, Employment Interviews, Higher Education, Interpersonal Communication, Interpersonal Competence, Job Performance, Personnel Evaluation, Role Playing, Simulation, Student Evaluation, Teacher Role, Teaching Methods
Publication Type: Guides - Classroom - Teacher; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: In: Professional Communication in the Modern World: Proceedings of the American Business Communication Association Southeast Convention (31st, Hammond, LA, April 5-7, 1984) p103-112.