ERIC Number: ED258065
Record Type: RIE
Publication Date: 1984-Aug
Reference Count: 0
Demotivating and Disincentive Influences in a Health Care Organization.
Jones, Allan P.; Kaye, Deborah F.
Although it has been suggested that organizational reward practices can promote dysfunctional behaviors or restrict employee effort, there is little empirical evidence about their influence on employee attitudes and performance or the degree to which they are affected by supervisor reward/punishment behaviors. To investigate perceived demotivating and disincentive influences, and to compare such influences with those of perceived incentive systems, 161 health care support personnel in a long-term rehabilitative care facility were studied. Subjects completed questionnaires which included incentive, disincentive, and demotivating measures; supervisor motivational practice measures; individual characteristics measures; and job attitude measures. An analysis of the results showed that the perceived incentive systems in the work environment were positively related to satisfaction, while the disincentive and demotivating influences were negatively related to satisfaction. These data support the contention that perceived disincentive and demotivating influences in the organization's reward systems are able to adversely affect job attitudes and performance. The data also indicated that the supervisor's use/frequency of use of reward behaviors was an important influence on perceived incentives and had somewhat stronger relationships with performance than the disincentive or demotivating elements. (NRB)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Convention of the American Psychological Association (92nd, Toronto, Ontario, Canada, August 24-28, 1984).