ERIC Number: ED256790
Record Type: Non-Journal
Publication Date: 1983-Nov
Reference Count: N/A
A Report of Employee Assistance Programs.
Saint Louis Public Schools, MO.
The evaluation of employee assistance program (EAP) providers was designed to provide information necessary to the selection of an EAP provider for the Saint Louis Public Schools, Missouri. The most widely recognized functions of an EAP are to provide a confidential consultation to individuals with personal problems and to serve as a management support system for supervisors. The EAP can reduce operating costs associated with personal problems affecting employee performance. Options provided to supervisors enable them to demonstrate concern for the employee while continuing to maintain expected work standards. Interviews and site visits were conducted to gather information about the various EAP providers. As a part of the evaluation effort, eleven firms were surveyed by telephone about their EAP experience. The Division of Evaluation made four recommendations for the selection and utilization of an employee assistance program provider: (1) a multi-year EAP contract; (2) substantial training for all administrators and supervisors regarding the managerial function of EAP; (3) revision of the client opinionnaire cards; (4) inclusion of quality characteristics ratings at site investigations. Included is the survey of firms, with generalized responses supplied. (DWH)
Publication Type: Reports - Evaluative
Education Level: N/A
Authoring Institution: Saint Louis Public Schools, MO.