ERIC Number: ED255979
Record Type: RIE
Publication Date: 1985-Feb
Reference Count: 0
Communication Proficiency and Future Training Needs of the Female Professional: Self-Assessment versus Supervisors' Evaluation.
Staley, Constance Courtney; Shockley-Zalabak, Pamela
A self-administered communication proficiency and training survey was completed by 122 female professionals and 80 of their direct supervisors in a study that investigated the perceptions supervisors have of their female employees' communication proficiency. The questionnaire for the female professionals asked for assessment of their present level of proficiency and their future training needs for a variety of communication competency areas. The survey for supervisors requested a proficiency assessment and future training need identification for a specific subordinate participating in the research project. The categories for self- and supervisory evaluation were business writing, interviewing, group decision making processes, oral presentations, managing conflict, leadership/management techniques, interpersonal relationships, communications technology, listening, motivating people, handling grievances, giving directions, delegating authority, negotiating skills, and diagnosing organizational problems. Results revealed that in terms of communication proficiency, females and their supervisors agreed on three items: business writing, oral presentations, and communications technology. As for communication training needs, agreement was found on four items: interviewing, oral presentations, communications technology, and diagnosing organizational problems. (HOD)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the Western Speech Communication Association (Fresno, CA, February 16-19, 1985).