ERIC Number: ED255965
Record Type: Non-Journal
Publication Date: 1985-May
Reference Count: N/A
Work and Supervisor Satisfaction as a Function of Subordinate Perceptions of Communication Competence of Self and Supervisor.
Smith, Anthony F.; Hellweg, Susan A.
A study investigated relationships between subordinate perceptions of the communication competence of self and supervisor, and subordinate perceptions of supervisor and work satisfaction. The hypotheses were the following: (1) subordinates' satisfaction with their supervisors will vary as a function of their perceptions of their supervisors' communication competence; (2) subordinates' satisfaction with their supervisors will vary as a function of their perception of their own communication competence; (3) subordinates' work satisfaction will vary as a function of their perception of their own communication competence; and (4) subordinates' work satisfaction will vary as a function of their perception of their supervisors' communication competence. To test the hypotheses, data from the Job Description Index and the Communicator Competence Questionnaire were subjected to correlation and regression tests. Fifty-four marketing managers of a petroleum firm completed the questionnaires. All hypotheses were confirmed. The study lends further support to the assertion that communication is an integral part of job satisfaction. Future investigation might look at such demographic variables as subject age and tenure in the organization. Research should also be conducted in other types of organizations to determine the overall generalizability of the present results. Finally, it could be advantageous to extend the present research to determine the causal relationships between the variables investigated. (EL)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A