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ERIC Number: ED254291
Record Type: Non-Journal
Publication Date: 1984-Oct
Pages: 10
Abstractor: N/A
Word Processing Job Descriptions and Duties.
Gajewski-Johnson, Marlyce
In order to develop a word processing career file at Milwaukee Area Technical College, employment managers at 124 Milwaukee-area businesses were asked to provide job descriptions for all word processing positions in the company; skill and knowledge requirements necessary to obtain these positions; employee appraisal forms; wage scales; a list of fringe benefits; an annual report; and company recruiting material. Responses were received from 25 companies, indicating that: (1) three distinct career paths were used; i.e., word processing (WP) trainee to WP secretary; correspondence secretary (CS) I to CS II, section leader, and WP supervisor; and CS I to CS II, CS III, and WP supervisor; (2) small companies tended to use the WP trainee to WP secretary path; (3) the career path including the position of section leader was used in decentralized operations, while the path including the correspondence secretary I, II, and III sequence was used in a centralized system; (4) the duties, job requirements, and documents produced by the correspondence secretary I and II positions were basically the same in both the centralized and decentralized systems; and (4) job descriptions for all positions included a statement about confidential documents, proper equipment procedures, rigid workflow and occasional pressure, typing speed, verbal communication skills, and long periods of sitting. Lists of the job duties and requirements for each WP job category are included in the report. (HB)
Publication Type: Reports - Research
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers - Location: Wisconsin (Milwaukee)