This booklet provides a practical guide for schools to use to help involve parents and citizens in the educational system. It is provided as a resource for Michigan school districts. Schools play a key role in the involvement of parents and citizens in three major areas: (1) communicating with all parties to ensure support and understanding; (2) training parents and other citizens to assist with school programs; and (3) marketing a positive school image for strong community support. Parents and other citizens can be involved with the schools as resource linkers, classroom volunteers, decision advisors, future-orientators, educational monitors, and community organizers. The booklet includes suggested strategies with which to develop parental and citizen involvement in each of the six volunteer roles and at the student, classroom, building, district, and support organization levels. (MD)