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ERIC Number: ED250725
Record Type: Non-Journal
Publication Date: 1984-Nov
Pages: 29
Abstractor: N/A
Reference Count: N/A
Impact of Communication Training in a State Agency.
Baum, Edward; James, Anita C.
A study examined the effect of social style training on the workers of a state agency in the midwest. The Social Style Training Workshop was a half-day session designed to provide participants with an assessment of their social style as perceived by their coworkers. In addition, participants examined the meaning of various social styles, their interactions with other styles, and how knowledge of these styles can help improve communication and communication satisfaction within the organization. The Communication Audit was used for both pretesting and posttesting (four months later) of the participants. Based on the literature of social style training, six hypotheses were advanced to assess the impact of the social style training session (e. g., social style training will lead to higher levels of trust among coworkers). The results did indicate some movement in the hypothesized directions, but they were not statistically significant. The results suggest either that (1) the session was not long enough to have a significant impact, (2) a social style training session approach really does not provide the types of benefits attributed to it, or (3) the time between the training program and the administration of the posttest led to a reduction of the possible benefits. (HTH)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A