ERIC Number: ED248598
Record Type: Non-Journal
Publication Date: 1984-Sep
Reference Count: N/A
OSSC Bulletin, v28 n1 Sep 1984
The concept of the quality circle (QC) is outlined and a brief history given of its use in Japan and eventual migration to the United States in 1974. The leaders and participants in QC's are trained in communication and problem-solving skills. The essential techniques used in the QC are brainstorming, consensus, cause and effect analysis, data gathering and analysis, decision analysis, solution generation, presentation techniques, evaluation, and communication/group process training. QC's differ from other participative management processes in three ways: (1) the ultimate decision-making continues to rest with the existing administrative structure, (2) administrators usually adopt QC solutions because they know the participants are trained and skilled in problem-solving techniques, and (3) the facilitator maintains communication with administrators. The Oregon City School District implemented a QC program with three schools selected from a group of nine schools that volunteered to participate. A total of six circles met during 1983-84. Although the district is still evaluating the effectiveness of the program, it has already found an enhanced relationship between administrators and teachers, and the changes enacted as a result of QC recommendations have helped school operations. A list of references and four appendixes are included. (MD)
Descriptors: Data Analysis, Decision Making Skills, Educational Administration, Elementary Secondary Education, Evaluation, Participative Decision Making, Problem Solving, Teacher Administrator Relationship, Training
Publications Sales, Oregon School Study Council, University of Oregon, 1787 Agate Street, Eugene, OR 97403 (4.00).
Publication Type: Guides - Non-Classroom; Opinion Papers
Education Level: N/A
Audience: Administrators; Policymakers; Practitioners
Authoring Institution: Oregon School Study Council, Eugene.