ERIC Number: ED248578
Record Type: Non-Journal
Publication Date: 1983-Nov-14
Reference Count: N/A
The Quality Control Circle: Is It for Education?
Land, Arthur J.
From its start in Japan after World War II, the Quality Control Circle (Q.C.) approach to management and organizational operation evolved into what it is today: people doing similar work meeting regularly to identify, objectively analyze, and develop solutions to problems. The Q.C. approach meets Maslow's theory of motivation by inviting individuals to self-actualization activities that challenge their creative and developmental potential. Those closest to the problem become personally committed to the effective implementation of the solution. The Q.C. approach can and has worked where that was the genuine desire of all involved. In higher education, the wide variation in administration across the country allows the potential for Q.C. management in some selected institutions. At the public school level, Q.C. management has had successful results in the Special Education Department of the Muskegan, Michigan, school system. Eventually the Q.C. approach will be the wave of the future in administration. Attachments to the paper include a newspaper clipping, a list of elements essential to a successful Q.C. program, and a 47-item bibliography. (MLF)
Publication Type: Opinion Papers; Speeches/Meeting Papers
Education Level: N/A
Audience: Administrators; Practitioners
Authoring Institution: N/A