A conference on implementing coordinated patient education was held for 45 participants from various health care occupations, including nursing, social work, and dietetics. The morning session of the conference consisted of lectures by patient education directors who described implementation strategies that they have used, as well as continuing administrative problems in patient education and solutions devised to overcome them. In the afternoon session, the conference participants took part in a learning exercise, the force field analysis, which was intended to help the health practitioners examine their own institutions and plan for change in a very practical way, using suggestions of speakers from the morning session. (These proceedings consist of a summary of the conference activities and presentations, a discussion of the results of the conferees' analysis using the force field analysis, an illustration of the force field analysis, edited and straightforward summaries of the participants' work, and a list of members of the New York City Consortium for Patient Education who are available as consultants.) (MN)