ERIC Number: ED247612
Record Type: RIE
Publication Date: 1984-May
Reference Count: 0
Decision Making as Negotiation: A Comparison of Two Labor-Management Committees.
Savage, Grant T.
To illustrate decision making as negotiation, this report utilizes P. H. Gulliver's theories concerning negotiation and two case studies of decision making by cooperative labor-management Quality of Work Life (QWL) committees. Negotiation as joint decision-making is discussed and two models that are central to Gulliver's theories of processual negotiation are presented: a cyclical model of information exchange between the negotiation parties, and a developmental model that maps the progress of the negotiations, guiding them with eight conceptually distinct phases that may more or less parallel actual phases in time. The report describes two labor-management committees that are part of a QWL program established to improve both the quality of working conditions for municipal employees and the services provided by city government. It then recounts the operating principles of the QWL program, its expansion, its committee based structure, and the consensus decision-making process it employed. A record of each committee meeting follows, with an abstract of the occurrences at each one. The first analysis section on negotiation as decision making concludes that Gulliver's theory presents little help in explaining why one committee acted successfully and a second inconclusively. The second analysis section concludes that the decision making of the successful committee may be viewed as negotiation because the committee built incrementally on a series of decisions made by the committee, consulted outside parties, and incorporated the diverse interests of different organizational stakeholders in its operation. (CRH)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the International Communication Association (34th, San Francisco, CA, May 24-28, 1984).