This study reports the findings of two surveys conducted in 1983 by the University of Wisconsin-Stout's (UW-Stout) Library Learning Center. The main objectives of these surveys were to question users with regard to which library services and resources users are aware of, which ones are used by what groups, how they are used, and what value is placed upon them; and to make recommendations for intermediate and long range planning. Using a standard university computer sampling program, surveys were distributed to 1,386 students, or 18% of the total 7,596 full-time equivalent student enrollment. Six hundred and eighty-six (49%) of the student surveys were returned. Each of the 524 faculty/academic staff received a faculty survey, of which 224 (43%) were returned. Significant findings from both groups revealed a high level of satisfaction with existing library services, resources, and staff. Recommendations for further study and/or implementation were identified from the results of both surveys. Part I of the study is a summary; Part II represents findings, conclusions, and recommendations based upon an analysis of the student survey; and Part III reports the results of the similar (but not identical) faculty/academic staff survey. (DMC)