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ERIC Number: ED246352
Record Type: RIE
Publication Date: 1984-Apr
Reference Count: 0
"Good" Counseling; "Bad" Counseling: Who Can Tell the Difference?
Yager, Geoffrey G.; And Others
The seven studies reported in this paper represent successive attempts to explain the inability of observers to differentiate "good" counseling from "bad" counseling. Essentially, the researchers found that subjects, both undergraduate education majors and graduate counseling students, did not rate a videotaped counselor's performance as more effective when high levels of empathy were illustrated than when there was no empathy included at all. With both high and no empathy conditions, the client, client concerns, and counselor were identical. Ratings consisted of perceptions of empathy and positive regard (Barrett-Lennard Relationship Inventory, 1962), client exploration, and overall counselor effectiveness (two measures designed for these studies). The last several investigations also employed the Counselor Rating Form (Barak & LaCrosse, 1975). Several of the investigations in this series demonstrated that subjects tend to rate the videotape they viewed second as more highly affective than the tape viewed first. The only groups to rate the counseling on the empathy tape as more effective overall were a group of supervisors and two groups of trainees who had completed five weeks of empathy training. Implications for counselor educators are addressed in the paper's discussion section. (Author)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Audience: Researchers; Counselors; Practitioners
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the American Educational Research Association (68th, New Orleans, LA, April 23-27, 1984).