ERIC Number: ED245700
Record Type: Non-Journal
Publication Date: 1984
Reference Count: N/A
Reference Service Training Manual.
Mielke, John; Young, William
This manual is primarily designed as an orientation program for librarians new to the Reference Services Division at the State University of New York at Albany University Libraries. It contains practical information and some of the procedures necessary for providing service at the reference desk in these libraries. The appendices provide samples of various forms used in reference services and instructions on how to use the Library Control System (LCS), which is the computerized database representing the catalogued materials in the University Libraries. (DMC)
Publication Type: Guides - Classroom - Learner
Education Level: N/A
Audience: Media Staff; Practitioners
Authoring Institution: State Univ. of New York, Albany. Univ. Libraries.