ERIC Number: ED245100
Record Type: RIE
Publication Date: 1984-Apr
Skills Needed by Information Technology Users.
Stout, Vickie J.; Taylor, Helen W.
A two-phase project was initiated to establish a research base of needed information technology skills. Phase 1 identified and verified the technical, human, and conceptual skills needed by clerical, managerial, and professional personnel to use information technology effectively. Phase 2 was the national validation of such skills through descriptive survey research. Survey instruments were mailed to 360 clerical, managerial, and professional personnel; 195 respondents ranked the importance of skills. Two hundred thirty-three teachers also responded to the three survey instruments. Of the top-ranked information technology skills needed by clerical personnel, five were technical, four were human, and one was conceptual. Of the top-ranked information technology skills needed by managerial personnel, five were human, four were conceptual, and two were technical. Of the top-ranked information technology skills needed by professional personnel, six were human, three were technical, and one was conceptual. The hypothesis that there were no significant differences in employee and teacher perceptions of information technology skills was rejected for 13 of the top-ranked information technology skills for the three categories of personnel. (Selected highlights of the data analysis are presented, including overviews of the top-ranked skills for each employee classification and demographic variable data.) (YLB)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the American Educational Research Association (68th, New Orleans, LA, April 1984).