ERIC Number: ED244311
Record Type: RIE
Publication Date: 1984-May
Reference Count: 0
Supervisor Accessibility and Job Characteristics.
Dallinger, Judith M.; Hample, Dale
A study examined the relationship between dyadic and normative accessibility of work supervisors and task characteristics of autonomy, variety, and identity (whether the task is part of a process or results in a finished product). Dyadic accessibility refers to workers' estimates of their supervisors' accessibility. Normative accessibility is the workers' estimate of supervisor accessibility norms in the organization as a whole. Forty middle-level management personnel in various midwestern organizations completed a questionnaire and were interviewed by organizational communication students. Analysis of the results indicated that task characteristics are related differentially to dyadic and normative supervisor accessibility. The data showed support for the overall relationship between task characteristics and dyadic accessibility. Variety was significantly related to access in that workers felt they have more opportunity to interact with their supervisors when their job requires many activities. The relationship of autonomy and identity to accessibility was not as clear cut. Autonomy produced significant results, indicating that employees need to have a relationship in which their supervisors are accessible, even though they may not often take advantage of it. Task identity failed to produce a significant correlation. The results failed to indicate a relationship between task characteristics and normative accessibility. (HTH)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the Annual Meeting of the International Communication Association (34th, San Francisco, CA, May 24-28, 1984).