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ERIC Number: ED242242
Record Type: RIE
Publication Date: 1984-Mar
Pages: 9
Abstractor: N/A
Reference Count: 0
ISSN: ISSN-0147-877X
Contracting for Telecommunications Systems.
Brautigam, Arthur W.
Business Officer, p21-27 Mar 1984
Reasons for changing telephone systems at colleges and universities and the preparation and evaluation of requests for proposals (RFP) are discussed. The negotiation and monitoring of the contract are also addressed. It is noted that contracting for a new telecommunications system is extremely complex. Reasons for changing systems include cost savings and the fact that an existing telephone system has technological or user service limitations. A number of user features of computerized electronic private automatic branch exchanges (PBXs) are described, along with considerations for integration with data communications. Before the RFP is written, it is proposed that extensive preparatory work be done, including hiring a consultant, conducting a study of the existing system and a needs analysis, determining design criteria for the new system, determining costs or savings with a financial analysis model, and establishing a time frame for completion of the RFPs. Areas that should be covered in detail in an RFP for a telecommunications system are discussed, including bidder qualifications, technical specifications, installation and implementation guidelines, and user training. The bidders' conference and site survey are also covered. Aspects of the system that should be evaluated before acceptance are identified, and ongoing monitoring of the system is briefly addressed. (SW)
National Association of College and University Business Officers. 1110 Vermont Avenue NW Suite 800, Washington, DC 20005. Tel: 800-462-4916; Tel: 202-861-2500; Fax: 202-861-2583; Web site:
Publication Type: Collected Works - Serials; Guides - Non-Classroom
Education Level: N/A
Audience: Administrators; Support Staff; Practitioners
Language: English
Sponsor: N/A
Authoring Institution: National Association of College and University Business Officers, Washington, DC.
Note: Supplement to the 1983 NACUBO book, "Contracting for Services." This report is a chapter from "Contracting for Communications Services," forthcoming from NACUBO ($15.00).