ERIC Number: ED239266
Record Type: RIE
Publication Date: 1983
Reference Count: 0
Training Techniques to Be Better Communicators.
Fleenor, Juliann E.
Two in-house communication training seminars--the first a two-hour seminar for transmission technicians and the second a six-week course for nurses and hospital technicians--were held to improve technical communication. In the first, service technicians were helped to analyze their audience--their manager and company engineers--as a motivation technique in improving the grammar, spelling, and clarity of their reports. In the second, nurses and hospital technicians were instructed in selecting and presenting information for medical reports. Analysis of the seminars suggested that technical communication training is most effective if discussion of grammar is limited to specific job needs, in-class work is stressed, and analysis of audience and writing purpose is related directly to work requirements. (MM)
Descriptors: Adults, Audience Analysis, Career Development, Communication Skills, Education Work Relationship, Inplant Programs, Inservice Education, Job Skills, Motivation Techniques, Nurses, Paraprofessional Personnel, Teaching Methods, Technical Writing, Writing Improvement, Writing Instruction, Writing Skills
Not available separately; see CS 208 075.
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Audience: Teachers; Practitioners
Authoring Institution: N/A