Designed as a step-by-step guide to help community based educators assess the quality of their institutions' performance and identify ways to improve that performance, this workbook provides questions and forms that can be used in comprehensive self-assessment or evaluation of a specific area of practice. Following introductory material on the organization and use of the workbook, each of the next four sections focuses on one of four performance areas (i.e., mission and goals, organization, programs and outcomes, and information management). Within each section, a general overview is followed by brief discussions of the components of the performance area and corresponding exercises eliciting descriptive information, evaluative checklists, and planning-related questions. Part I examines essential elements of mission statements, and the development, use, and review of these statements. Part II addresses governance, administration, fiscal and personnel management, planning, and community relations and communication. Part III focuses on program design and content, support, outcomes, learning processes, and evaluation. Part IV looks at the development of databases and the management of information related to learner characteristics, personnel, the governing board, programs, financial resources, fundraising, community needs, and affiliation with other agencies. (LAL)