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ERIC Number: ED235699
Record Type: Non-Journal
Publication Date: 1981-Apr
Pages: 17
Abstractor: N/A
Reference Count: N/A
Enhancing Academic Advising Skills: A Resource Manual for Staff Development.
Wisconsin Univ., Milwaukee. Counseling and Advising Network.
A handbook for improving the skills of academic advisors, and specifically advisors at the University of Wisconsin, Milwaukee (UWM), is presented. Attention is directed to four main topics: philosophies, goals, policies and procedures of the university; job-specific knowledge of the school/division; ethical concerns; and advising skills and techniques. It is suggested that advisors should be provided with a manual containing specific information about academic requirements and procedures and careers related to the academic area. Ethical concerns, which are addressed in a UWM policies manual, are identified, including policies regarding student records, sexual harassment, and the advisor's anecdotal records. The following advising skills and techniques are briefly discussed: establishing rapport, nonverbal communication, active listening, types of questions that can be used, information giving, and problem solving and decision making. Advisor attitudes that affect advising are also addressed: cross cultural awareness, respect for individuals, and involvement as a person. Lastly, student assessment and the monitoring of progress in academic performance are discussed. A list of reference materials, many of which pertain to UWM, and a bibliography are included. (SW)
Publication Type: Guides - Non-Classroom
Education Level: N/A
Audience: Counselors; Practitioners
Language: English
Sponsor: N/A
Authoring Institution: Wisconsin Univ., Milwaukee. Counseling and Advising Network.