ERIC Number: ED235699
Record Type: Non-Journal
Publication Date: 1981-Apr
Reference Count: N/A
Enhancing Academic Advising Skills: A Resource Manual for Staff Development.
Wisconsin Univ., Milwaukee. Counseling and Advising Network.
A handbook for improving the skills of academic advisors, and specifically advisors at the University of Wisconsin, Milwaukee (UWM), is presented. Attention is directed to four main topics: philosophies, goals, policies and procedures of the university; job-specific knowledge of the school/division; ethical concerns; and advising skills and techniques. It is suggested that advisors should be provided with a manual containing specific information about academic requirements and procedures and careers related to the academic area. Ethical concerns, which are addressed in a UWM policies manual, are identified, including policies regarding student records, sexual harassment, and the advisor's anecdotal records. The following advising skills and techniques are briefly discussed: establishing rapport, nonverbal communication, active listening, types of questions that can be used, information giving, and problem solving and decision making. Advisor attitudes that affect advising are also addressed: cross cultural awareness, respect for individuals, and involvement as a person. Lastly, student assessment and the monitoring of progress in academic performance are discussed. A list of reference materials, many of which pertain to UWM, and a bibliography are included. (SW)
Descriptors: Academic Advising, Counseling Techniques, Departments, Educational Policy, Ethics, Faculty Advisers, Faculty Development, Graduation Requirements, Helping Relationship, Higher Education, Information Needs, Privacy, Skill Development, Staff Development, Student College Relationship, Student Evaluation, Student Records
Publication Type: Guides - Non-Classroom
Education Level: N/A
Audience: Counselors; Practitioners
Authoring Institution: Wisconsin Univ., Milwaukee. Counseling and Advising Network.