ERIC Number: ED235074
Record Type: Non-Journal
Publication Date: 1983-Jun
Reference Count: N/A
Fair Credit Billing.
Board of Governors of the Federal Reserve System, Washington, DC.
Designed for the general public and possibly suitable also for high school economics students, this pamphlet explains how to resolve a billing dispute in a way that protects the customer's credit rating and legal rights. The pamphlet focuses on specific requirements of the Fair Credit Billing law and presents the following: (1) six legal criteria for challenging the purchase or the price of an item that appears on a billing; (2) the legal obligations of the creditor and five steps the customer can follow in case of billing errors; (3) the legal prohibition against creditors giving out information that might damage the customer's credit rating once the customer has given written notice of a possible error; (4) the provision for the withholding of payment of any balance due on defective merchandise or services; and (5) penalties mandated for creditors who fail to comply with the Fair Credit Billing Law. The final section presents a list of names and locations of federal enforcement agencies which deal with questions concerning particular creditors. (LH)
Publication Type: Guides - General; Legal/Legislative/Regulatory Materials
Education Level: N/A
Authoring Institution: Board of Governors of the Federal Reserve System, Washington, DC.